Delete Your MyStudyDen Account

Delete From The App

1. Sign in to the MyStudyDen account you want to delete.
2. Open Settings.
3. Under Account, choose Delete Account.
4. Review the deletion notice and confirm Delete Account.

You may be asked to sign in again before deletion so MyStudyDen can verify that you own the account.

Request Deletion Without The App

Email support@mystudyden.com with the subject Delete MyStudyDen account. Send the request from the email address linked to your Apple or Google sign-in when possible. Include your Support ID if you still have access to it in Settings. Do not send your password, sign-in token, or course materials.

MyStudyDen may request additional account verification before completing an email request. Support will confirm when the request has been processed.

Data Deleted

Deleting your account removes the following MyStudyDen server data associated with that account:

• The Firebase-linked MyStudyDen account.
• Bonus and purchased Egg balances.
• Egg ledger entries.
• AI usage event records associated with the account.

Data Kept Or Deleted Separately

• A one-way hashed deletion marker may be retained to prevent repeated new-account bonus grants. It does not contain study content.
• Purchase transaction records may be retained where needed for fraud prevention, accounting, support, or legal obligations.
• Courses, tasks, source text, generated packets, and saved answers are stored locally by default and are not erased from the device by server-account deletion.
• Manual iCloud or Google Drive backups remain in the user's platform account until the user deletes them separately.

To remove local study data, delete it in MyStudyDen and clear Recently Deleted, or remove the app and its local data using your device settings.